• Delivery typically takes 5 to 7 working days
• You have 14 days from delivery to return your item
• Returns are checked on arrival and refunded within 7 days
• You can cancel your order any time before dispatch
• A collection fee applies to change-of-mind returns
• Returned items must be unused and in their original packaging
• Please make a note on the delivery paperwork if your item arrives with any visible damage

View our full Delivery & Returns policy

Handling and Assembly

Always lift furniture rather than dragging, follow instructions carefully, and check fixings now and then to keep everything secure.

Caring for Wood

Dust regularly with a soft cloth, clean up spills quickly, avoid strong sunlight or heat, and use pads to prevent marks.

Caring for Metal

Clean metal with a dry or lightly damp cloth and avoid polish or abrasives.

Caring for Upholstery

Vacuum regularly, keep away from heat and direct sunlight, and blot spills immediately to maintain fabric condition.

Caring for Melamine

Wipe with a soft cloth, avoid scouring pads, and protect the surface with coasters and placemats.

Caring for Glass

Clean gently with a glass-safe cleaner, dry with a soft cloth, and avoid placing heavy or sharp items directly on the surface.

Keeping Mirrors Clean

Use a non-abrasive cloth and mild cleaner to maintain clarity without scratching the surface.

View the full Product Care guide

• Factories undergo regular ethical audits to ensure fair working practices
• Only low-risk, certified materials are used, sourced from trusted partners
• We work with FSC® and PEFC®-certified timbers from the EU and US
• Full traceability and chain of custody in line with UK & EU Timber Regulations
• Manufacturers share our values of quality, respect and lasting design

Learn more on our About Us page