Price Matching

We always aim to keep our prices fair and competitive. If you have seen the same product listed for less elsewhere, share the details below and we will review it for you.

We assess price match requests on a case by case basis. When comparing offers, we may take into account the full cost to you, including delivery charges, promotional codes, sign up discounts and other incentives.

To qualify, the item needs to be like for like. That means the same product, size, finish or colour and specification. It must be in stock and available to purchase from a UK retailer.


Please note

  • The lower price must be live and verifiable.
  • We may not be able to match clearance, liquidation, outlet only or auction listings.
  • Third party marketplace sellers may not qualify.
  • We reserve the right to decline a request if the offer cannot be verified or is not like for like.

If you have any issues submitting this form, please email us at info@homeorigins.com.



Share a few details below and we will review your price match request. Fields marked with an asterisk are required.

 

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Price match requests are reviewed on a case by case basis and we cannot guarantee a match. If approved, the matched price can only be applied before you place your order and cannot be added retrospectively. We reserve the right to decline a request where the offer is not like for like, cannot be verified, is time limited, or falls outside our price match criteria.


FAQs


What does Home Origins price match?

We can review like for like products that are currently available from a UK retailer. The item needs to match in product, size, finish or colour and specification.


How do I request a price match?

Complete the form with the Home Origins product details and a working link to the competitor listing. The more information you provide, the quicker we can review it.


Do you guarantee a price match?

No. Price match requests are reviewed on a case by case basis and we cannot guarantee a match.


When can a price match be applied?

If approved, a price match must be applied before you place your order and cannot be added after an order has been placed.


What information do you need from me?

We need the competitor price and a link we can use to verify it. If the competitor offer includes delivery, assembly, bundle deals or a discount code, please include those details too.


Do you match discount codes or sign up offers?

We may not be able to match clearance, liquidation, outlet only or auction listings, as these are often limited, time sensitive or not directly comparable.


Do you match marketplace sellers?

Third party marketplace listings may not qualify, particularly where the seller is not the retailer directly or the offer cannot be verified.


How long does it take to review?

We aim to respond as quickly as possible. If you are ordering soon, include a note in the form and we will do our best to prioritise your request.


What happens if the competitor price changes?

Price matches are based on the information available at the time we review your request. If the competitor price changes, we may need to reassess.


Can you price match after I have ordered?

Price matches cannot be applied retrospectively once an order has been placed.


 


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