Up to 10 year guarantee. Built to last.
At Home Origins, quality begins with considered design and careful construction. Many pieces are covered by our structural guarantees and every item benefits from simple product care guidance so it stays looking its best.
Our 10 year structural guarantee covers the integrity of
Other components
Our 2 year structural guarantee covers the integrity of
Other components
Our 2 year structural guarantee covers the integrity of
Other components
Your statutory rights are not affected.
To keep things clear, the structural guarantees do not cover:
Who is covered
Following these care guidelines helps your furniture look great and supports your warranty.
It covers the main framework and structural joints of your furniture against manufacturing defects for the period stated.
All Home Origins sofas, sofa beds and armchairs are covered for 10 years on the structural frame, springs and webbing.
Cabinet furniture in dining and bedroom, and bedframes, are covered for 2 years on structural components.
Foam and fibre fillings compress with use and fabrics can show wear over time. These are classed as normal wear and tear and are not covered unless there is a clear manufacturing defect.
Yes. Damage caused by incorrect assembly or using the wrong fittings is not covered. Always follow the instructions and ask for help with heavy items.
The guarantee applies to the original purchaser at the original delivery address. Contact us and we will advise if we can help.
We aim to review claims quickly. If a technician visit is needed, we will arrange this as soon as possible and keep you informed.
